Oaks Queenstown Club Suites, Queenstown
192US$
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Key details
About the Hotel
171-179 Frankton Road,
Queenstown,
New Zealand,
Otago
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Skiing
Services
- Shuttle service
- Housekeeping
- Laundry
- Tours/Ticket assistance
Business
- Fax/Photocopying
Spa & Leisure
- BBQ facilities
- Spa & wellness centre
- Sauna
Room features
- Heating
- Terrace
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Location
171-179 Frankton Road,
Queenstown,
New Zealand,
Otago
Map view
street view
171-179 Frankton Road,
Queenstown,
New Zealand,
Otago
City landmarks
Garden
Queenstown Garden
1.2
mi
Cable Car
Skyline Queenstown
1.5
mi
Zoo
Kiwi and Birdlife Park
1.6
mi
Square
Queenstown Mall
1.2
mi
Lake Wakatipu
1.3
mi
Rees Street
William Gilbert Rees Statue
4900 ft
Torpedo 7
Southern Lakes Heliski
1.1
mi
Church
St Peter's Anglican Church
1.1
mi
Gallery
Silver Fern Gallery
4400 ft
Gallery
Artbay Gallery
4600 ft
Gallery
ivy box art gallery
4500 ft
Gallery
Queenstown Arts Centre
1.0
mi
19 Marine Parade Williams Cottage
Vesta Design
1.1
mi
Gallery
Ivan Clarke Gallery
1.2
mi
Gforce Paragliding Skyline
G Force Paragliding
1.5
mi
Skyline Gondola and Luge
1.4
mi
35 Camp St
Hetties Rock & Crystal Shop
1.2
mi
Lake Hayes
1.1
mi
Theme Park
Shotover Canyon Swing
1.2
mi
Department for Courts
1.1
mi
Theme Park
Fear Factory Queenstown
1.3
mi
Queenstown Hill
1.1
mi
65 Beach St
Moa Statue
1.3
mi
Shotover &
AJ Hackett Bungy
1.2
mi
Queenstown Chamber Of Commerce
1.2
mi
Queenstown Lakes District Library
1.2
mi
Rees St Marine Parade
Queenstown Underwater Observatory
1.3
mi
BEST viewpoint in QT
2800 ft
Casino
SKYCITY Queenstown Casino
1.2
mi
Nearby
Aircraft spotters point approach Queenstown airport
2000 ft
Restaurants
Shores Restaurant
1.7
mi
327-343 Frankton Road
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
6.4
Location
8.4
Service
5.5
Dining
5.2
Olivia
United Kingdom,
January
2025
7.0/10
I had a mixed experience at Oaks Queenstown Club Suites. The location was fantastic, offering a lovely view and easy access to Queenstown trails. However, the service left much to be desired, with inattentive staff and room maintenance issues that made my stay less enjoyable.
Rooms
6.0
The room was spacious but showed signs of wear and was poorly stocked in the kitchen. I struggled with the limited cooking supplies and bathroom layout, which felt a bit cramped. Overall, the room was modern and clean, but it needed a refresh to enhance the experience.
Service
5.0
The staff were a mixed bag; some were friendly, but others were dismissive and unhelpful. I encountered issues with room access and service timing that could have been resolved better. It felt like they lacked the attentiveness that I expected.
Location
8.0
The location was ideal, just outside of Queenstown, which helped us avoid the hectic traffic when heading to the ski fields and Milford Sounds. The lakefront walk into town was beautiful and picturesque, making it a great spot to enjoy walks.
Dining
5.0
Dining options were limited as there was no restaurant on-site, and I had to walk a distance for breakfast. The breakfast at a nearby Oaks hotel wasn't great, which was a bit of a letdown during my stay.
Facilities
6.0
While the apartments had good facilities like heating and enough space to spread out, the lack of housekeeping and maintenance oversight was disappointing. I appreciated the friendly maintenance staff who helped when I needed assistance, but overall, the service felt lacking.
Nathaniel
United Kingdom,
January
2025
7.0/10
I had a mixed experience at Oaks Queenstown Club Suites. While the location was beautiful, right by the lake with easy access to the town center, my stay was marred by several issues including a tired interior and less-than-stellar service. The spa was not in great condition, and I left feeling like I could have found a better place for my needs. Overall, I appreciate the scenic view, but the amenities and service left much to be desired. 😕
Rooms
6.0
The room was spacious with fantastic lake and mountain views, but unfortunately, it felt dated and could use some updating. The electric blankets were a nice touch, but the furniture and carpets are showing their age.
Service
Location
9.0
The location is one of the highlights! It's very close to the lake and a short walk to the town center, making it a perfect spot for exploring Queenstown's stunning scenery.
Dining
5.0
Dining options were limited nearby, and I found the breakfast options not worth the price. A bit more variety or quality in food offerings would be appreciated during a stay.
Facilities
5.0
Although the resort has nice amenities like a spa, the pool area was in need of repair, which was a letdown. There was also a lack of attention to detail in housekeeping, affecting overall cleanliness.
James
United Kingdom,
December
2024
5.6/10
I enjoyed my stay overall, particularly the stunning views and cozy atmosphere, but there were a few issues that detracted from the experience. While my room had a lovely layout and amenities, maintenance concerns and a lack of communication about ongoing construction were disappointing. Additionally, the shuttle service was very convenient, making it easy to get around Queenstown. 🌄
Rooms
8.0
My room was spacious with a huge balcony and great lake views, although the furniture felt dated and some maintenance was needed. The ensuite bathroom was functional but lacked privacy with no locks.
Service
6.0
I found the staff friendly and helpful, but when I raised concerns about my room, the response was a bit dismissive. It seemed they were not keen on exploring alternatives to resolve my issues.
Location
9.0
The location was fantastic, just a short drive or shuttle ride from the town center, allowing me to enjoy the peacefulness away from the hustle and bustle.
Dining
6.0
Dining options nearby were accessible but not really good, and I felt some prices were a bit on the high side. I appreciated the kitchen facilities in my room for preparing meals.
Facilities
6.0
Facilities like the shuttle service and housekeeping were decent, but I experienced some issues with missed cleaning on specific days that impacted my stay.
Elijah
United Kingdom,
December
2024
5.0/10
I had a lovely stay at Oaks Queenstown Club Suites, but there were some drawbacks. The views from my room were absolutely stunning, especially with the snow-capped mountains in sight. However, I found the accessibility a bit tricky, as navigating through the dark and somewhat creepy car park to access the lifts was a challenge. Overall, I enjoyed my time here, but there are definitely areas that could use improvement.
Rooms
6.0
My room was spacious and had a fantastic balcony overlooking the lake. However, it was missing some basics like a full kitchen and the cleanliness wasn't up to par, as some areas could have used a better vacuuming.
Service
6.0
The staff were generally accommodating and professional, doing their best to keep guests happy. However, after business hours, their availability was lacking, which made it difficult to get immediate assistance.
Location
7.0
The location was very nice – I could sit on the couch and enjoy amazing views. It was close enough to Queenstown to access the town but far enough away for some peace and quiet. Just be prepared for the struggle to navigate the hotel.
Dining
5.0
I found the dining options a bit lacking, as the place down the road was overpriced and not worth it. Breakfast at the hotel wasn't impressive either.
Facilities
6.0
Facilities were decent, but I felt like a washer-dryer in the unit would have been helpful. The housekeeping could also be improved as it didn't meet my expectations and maintenance was occasionally needed.
Camila
United Kingdom,
October
2024
7.0/10
My stay at Oaks Queenstown Club Suites was a mixed bag. While the views from my unit were absolutely stunning, I found several maintenance issues that detracted from the experience. The bathroom had a lingering odor, and overall, cleanliness seemed to fall short, with signs of neglect throughout the hotel.
Rooms
6.0
The room had an amazing lakeside view, and the size was very spacious. However, it lacked proper maintenance, with strange stains, poorly designed bathrooms, and some broken fixtures that really need attention.
Service
5.0
While the staff were friendly and tried to help, they couldn't always resolve our concerns due to staffing issues. I appreciated their efforts, but the issues I faced took away from the overall service experience.
Location
9.0
The location is very nice, offering amazing views right by the lake. It was fantastic to enjoy breakfast with such scenery, and being close to town was a definite plus.
Dining
5.0
The dining facilities were basic at best. I wish there were more cooking options in the kitchen, like an oven or microwave, as the setup felt quite inadequate.
Facilities
5.0
The facilities themselves were alright, but I faced numerous issues during my stay. From weak shower pressures to inadequate kitchen supplies, it felt like routine maintenance was lacking.
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